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Transactional and service emails are triggered by a service interaction, event, or requirement. They are functional by design — focusing on clarity, accuracy and delivering key details first.
These messages often confirm, remind or notify users of something that affects them directly, such as a renewal, a booking, or a legal notice.
Keep layouts simple, single-column and details-first. Avoid promotional content. Use components consistently to build trust and familiarity.
This minimal transactional template is built for quick, official actions like confirming an email address. It uses a simple left-aligned layout with a bold headline, short body copy, and a single high-contrast button in a clean white content area.
It’s ideal for verification links, password resets, and account alerts where clarity and consistent rendering matter. A subtle NSW Government header and a compliant footer keep it trustworthy without adding clutter.
This transactional template uses the same clear content hierarchy as the left-aligned version, but centers the main content area to create a stronger focal point for the confirmation action.
Use this layout when you want a more formal, balanced presentation for key actions like confirming an email address, while still keeping the design minimal, accessible and consistent with NSW Government branding.
This double opt-in subscription confirmation template adds a prominent hero area with strong headline lines to reinforce the action and why it matters. The confirmation button and key message are visually tied together so users can quickly see what they are confirming and why.
Use this layout when you need to clearly explain the benefits or implications of subscribing, such as ongoing updates or alerts, while still keeping the message transactional, accessible and aligned with NSW Government branding.